1. Introduction

ScholarDesks ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our academic writing services at scholardesks.com.

By using our services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect the following personal information when you create an account or place an order:

• Name and email address (via Auth0 authentication)
• Profile picture (optional, from Auth0)
• Payment information (processed securely through Lemon Squeezy - we do not store card details)
• Order details including academic paper requirements, deadlines, and page counts
• Uploaded files and instructions for your orders

2.2 Automatically Collected Information

When you use our website, we automatically collect:

• IP address and browser information
• Device type and operating system
• Pages visited and time spent on our site
• Cookies and similar tracking technologies (see our Cookie Policy)

3. How We Use Your Information

We use your information to:

• Provide and manage our academic writing services
• Process payments and prevent fraud
• Communicate with you about your orders and account
• Assign qualified writers to your projects
• Send order notifications and updates
• Improve our website and services
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We only share your information with:

• Writers: Only the information necessary to complete your order (order details, not your full identity)
• Payment Processors: Lemon Squeezy processes all payments securely
• Authentication Services: Auth0 manages secure login
• Storage Providers: Supabase securely stores your files and data
• Legal Authorities: When required by law or to protect our rights

5. Data Security

We implement industry-standard security measures:

• All data transmission is encrypted using SSL/TLS
• Files are stored securely in Supabase Storage with access controls
• Authentication is handled securely through Auth0
• Regular security audits and monitoring
• Rate limiting to prevent abuse
• CSRF protection on all forms

6. Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Completed orders and associated files are retained for 12 months, after which they may be securely deleted. You may request deletion of your data at any time by contacting us.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent for data processing
• Request a copy of your data
• Opt out of marketing communications

To exercise these rights, please contact us at [email protected].

8. Cookies

We use cookies to:

• Keep you logged in
• Remember your preferences (such as theme selection)
• Understand how you use our website
• Process your orders correctly

You can control cookies through your browser settings. However, disabling cookies may affect your experience on our site.

9. Children's Privacy

Our services are intended for users who are at least 18 years old or the legal age in their jurisdiction. We do not knowingly collect information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Website: scholardesks.com